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The only confidential transcription company that specializes in qualitative research

Your work is too important take chances with a vendor that can’t protect your data. 

There are transcription companies that promise confidentiality, but they don’t have the systems in place to deliver on it. Some even send work up to a global network of freelance workers who operate from crowd-shared workspaces (who-knows-where?).

What is a confidential transcription service?

  • 100% US-based for English transcription*
  • All transcribers vetted (background checks) for positive identification and US location
  • All transcribers trained in HIPAA-compliant transcription and Security Awareness
  • All transcribers NIH-trained in Protecting Human Subject Research Participants
  • IRB vetted and approved by over 90 colleges and universities
  • Enforceable confidentiality agreements
  • GDPR compliant
  • SOC 2 certified
  • Fully insured

With Research Transcriptions, you avoid the confidentiality risks of public co-working spaces in global work pools. You avoid the stress of not knowing who is doing your work. And where. 

Instead, you get a partner you know and trust.

Put your security officer in touch with us. We’ll answer any questions she/he has and provide all the information they need.

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Independently audited and certified...

HIPAA + SOC 2 Type 1

HIPAA + SOC 2 – An independent third-party audit firm has examined the description of the Systems and Production Support and the related General Information Technology Controls for the services provided to customers by Research Transcriptions and its vendors and contractors. This audit was based on the Security, Privacy, and breach requirements outlined in the Health Insurance Portability and Accountability Act (“HIPAA”) Administrative Simplification. The responsibility of Research Transcriptions is limited to the extent it acts as a Business Associate.

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SOC 2 Type II

Research Transcriptions partners with vendors who are SOC 2 Type II certified. SOC 2 evaluates the design and operating effectiveness of controls that meet the AICPA’s Trust Services Principles criteria.

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Note: All English transcription work is performed in the United States. Transcription and translation service in other languages is performed in the country native to the language. Due to the lack of jurisdiction by US law over workers in other countries, Research Transcriptions is not able to guarantee confidentiality for this work.

NIH & IRB

All Research Transcriptions transcribers and other personnel who work on NIH-funded human subjects research complete the Human Research Protection Training offered by the HHS Office for Human Research Protections (OHRP).

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CITI - Protecting Human Subject Research (HSR)

Research Transcriptions’ transcribers receive continuous training on Protecting Human Subject Research (HSR) participants. This material is based on material from CITI and the National Institutes of Health. Training areas include:

  • Data Management and Security for Student Researchers
  • NIH Data Management and Sharing Policy for SBER: Implications for Researchers and IRBs
confidential transcription service with CITI trained transcribers

GDPR

Research Transcriptions’ transcribers receive continuous training on GDPR.  Training areas include:

  • GDPR and Human Subject Research in the US
  • GDPR: Top Noncompliance Risks and Mitigation Strategies
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