Market Research Transcription by Humans

We aim to have the industry’s most quality-focussed transcriptionists, all in the United States.

They undergo comprehensive screening and testing before being hired because they are expected to perform at the highest level in the industry.

All English transcription services are performed in the United States and all data resides on servers in the United States as well.

Translation and transcription of languages other than English is usually performed in the country that is native to the language spoken.

No. Research Transcriptions does not use artificial intelligence for transcription. All work is performed by professional transcriptionists in the United States.

Yes. We offer verbatim transcription service and transcription with a light-edit ("clean") as well as any edit level in between based on client need. 

Our standard format is MS Word.

We can provide your transcription in many other file formats as well, including MS Word,,.csv, .txt.

Yes. We can de-identify based on proper names, references, and associations. All are based on your preference.

Research Transcriptions is the only company in the US that has been third-party audited, verified, and certified for transcription service that is: 

1. 100% US-based

2. 100% Human-powered

3. HIPAA-compliant

4. SOC-2 certified (Types 1 and 2)

The Service and Organization Controls (SOC) 2 is a report based on the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) SSAE 18, which evaluates the service organization’s controls relevant to the Trust Services Criteria of security, availability, processing integrity, confidentiality, or privacy. 

It is important because it provides 3rd-party validation of the organization's attention to data security and confidentiality. 

Yes. We are a HIPAA-compliant transcription service. Our processes have been audited and verified by a third party.

Yes. Confidential transcription is our specialty, and we stand by it.

We offer a Master Service Agreement (MSA) that includes confidentiality clauses for your data, as well as a HIPAA Business Associate Agreement and Nondisclosure Agreement (NDA).

If you have your own, we can take a look at that as well.

No. Research Transcriptions will never use or share your data with anyone unless required to by law. See our Privacy Policy here.

No. There is no software required for our standard online transcription service.

Best practices for recording a focus group depend on a number of factors.

Considerations include how participants are involved, whether they need to be distinguished when they speak, must their identities be protected, how each is recorded, and more.

We can help you sort through this to arrive at the best approach in a short call.  

Work is scheduled based on your needs - within 24 hours and even faster.

Our average turnaround on a 60-minute audio is 32 hours. 

Advanced scheduling for ongoing work is available for the most reliable delivery times - at no extra cost. 

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We offer competitive, flat-rate transcription prices. They are not the lowest around. Here is why…

For the clients that we serve, quality and/or confidentiality are non-negotiables.

We do not implement any measures, such as artificial intelligence or lower-wage workers outside the US, that could compromise these objectives. 

Our US-based transcriptionists require higher pay than a freelancer logging on to a global network in a lower wage economy.

We offer courtesy discounts to U.S. military personnel (active duty and retired), first responders, and those in an academic setting (students and professors).

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Enter your content for this accordion from the side panel. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.